LivU Live Video Chat App Live Proof Real And Fake?

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i have already talked to the exclusive service and i already complained and its been already a week and still they did not solve the problem yet they took 15 from my bank account which i did not even make i try to ask and report them until now they are not helping and the customer service is really bad they took the money from my account which i did not even make the transaction this can also be consider as fraud too stealing others money i told them to solve it as soon as possible but they do not even care this app should improve their customer service and refund my money back or i am reporting fraud i have already talked to the exclusive service and i already complained and its been already a week and still they did not solve the problem yet they took 15 from my bank account which i did not even make i try to ask and report them until now they are not helping and the customer service is really bad they took the money from my account which i did not even make the transaction this can also be consider as fraud too stealing others money i told them to solve it as soon as possible but they do not even care this app should improve their customer service and refund my money back or i am reporting fraud